Senior Relationship Manager – Diversified Group at NBC

Open for Applications

Dar es salaamFULL_TIMEPosted 3 days ago

The National Bank of Commerce (NBC) Tanzania is one of the country’s oldest and largest commercial banks. Established in 1967 and restructured in 1997, it offers retail, corporate, and investment banking services. With more than 50 branches and 200 ATMs nationwide, NBC also provides digital banking solutions such as its mobile platform NBC Kiganjani. The bank is majority-owned by Absa Group, alongside the Government of Tanzania and the International Finance Corporation (IFC).

Position Summary

Job Type

FULL_TIME

Location

Dar es salaam

Posted

3 days ago

Job Description

To lead and manage relationships with large and complex clients across Diversified & Industrials Sectors (e.g., manufacturing, trading, logistics, services), ensuring delivery of tailored financial solutions, sustainable revenue growth, and strong credit quality. - Providing excellent customer service and building deep customer relationships within the client’s organizational structure at senior levels, (MD, Group Treasurer, Group FD)

Job Roles & Requirements

Senior Relationship Manager – Diversified Group

Qualifications

B-degree / Advance Diploma / Diploma or Equivalent qualification in Finance, Accounting, Economics, Business Administration or any other related field

Other relevant qualifications including post graduate qualifications such as an MSc/MBA is considered a bonus

At least 5 years of experience in Relationship Management, Credit or Product environment and Client Service dealing with clients in Diversified & Industrials Sectors

Experience in understanding the business dynamics especially pertaining to the awareness of customer requirements. (3-5 years)

Experience in managing large and complex clients of varied needs and complexities including Corporate & Project Finance in addition to transactional banking and markets.

Understand how the various departments of the Bank are positioned to meet the challenges of such customers who operate in multiple sectors

Working general knowledge of local and international markets, economies, their drivers, industry dynamics, competitor solutions etc

An up-to-date knowledge of banking products across trade, debt cash management, markets etc

An up-to-date knowledge of local and international multi-sectoral industry trends and dynamics

Proven experience of managing large, diversified clientele

Responsibilities

Grow portfolio value in line with agreed targets. This is achieved through cross sell or up sell by providing a variety of products and services to customers

Conduct portfolio returns (vs. prior year and budget) analysis, cross sell for portfolio, portfolio, portfolio actual revenue and net profit growth analysis and pro-active management of the portfolio pipeline and activities using the appropriate tools.

Identify sales and services opportunities and offering solutions appropriate for the customer's needs

Develop critical relationships with client decision makers, regularly and proactively defining and communicating commercial opportunities for new and existing clients

Utilise all customer contact processes, channels and products to develop a better understanding of customer needs

Promote adoption of digital alternative channels to clients

Continuously research and analyse the clients’ business context, operations and financial performance.

Work proactively with colleagues across the group to support the growth of business through referrals in living the One Bank mantra

Proactively raise the profile and reputation of the Bank in the local community

How to Apply

https://absa.wd3.myworkdayjobs.com/en-US/NBC_Careers/job/Head-Office-NBC/Senior-Relationship-Manager---Diversified--Group_R-15979528

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Company Info

National Bank of Commerce (NBC)

Company Website